Refunds & Exchanges

At Bubbli®, we are committed to delivering high-quality sparkling water products. If something is not right with your order, we will work to resolve the issue promptly.

Returns & Refunds

Due to the consumable nature of our products, we do not accept returns of opened items. However, refunds or replacements may be offered under the following conditions:

• The order arrived damaged or leaking

• The incorrect item was delivered

• The product was defective or expired upon arrival

To request a refund or replacement, please contact us within 14 days of delivery and include:

• Your order number

• A description of the issue

• Photos, where applicable (especially for damaged items)

If your request is approved, refunds will be issued to the original payment method within 5–10 business days.

Exchanges

We do not offer direct exchanges. If you would like a different product, please place a new order. Any eligible refund for the original purchase will be processed separately.

Non-Refundable Situations

Refunds are not available in the following cases:

• Change of mind after delivery

• Opened products that are not defective

• Minor packaging issues that do not affect product quality

• Orders placed with incorrect shipping information

Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us. We will investigate the issue with the carrier and assist in resolving it.

Contact

For all inquiries related to refunds and orders, please contact:

Email: support@drinkbubbli.com
Response time: 1–2 business days

Policy Updates

Bubbli® reserves the right to update this policy at any time. Changes will be posted on this page.